Privacy Policy

1. Introduction

Welcome to Gupoleo.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gupoleo.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

When you visit our website, we may collect personal identification information, including but not limited to:

• Name and surname
• Email address
• Phone number
• Billing and shipping address
• Payment information
• User preferences and purchase history

2.2 Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our site. This may include:

• Browser type and version
• Operating system
• IP address
• Referring website
• Time and date of visit
• Pages visited
• Geographic location

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Sending administrative information
• Sending marketing communications (with opt-out options)
• Improving our website and product offerings
• Conducting research and analysis
• Preventing fraudulent transactions
• Complying with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your fundamental rights.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Data Protection

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Secure network architecture

7. Your Data Protection Rights

Under data protection laws, you have rights including:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate information.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request the restriction of processing of your personal data.
• Right to Data Portability: You can request the transfer of your data to another organization.
• Right to Object: You can object to the processing of your personal data in certain circumstances.
• Rights Related to Automated Decision-Making: You have rights regarding automated decision-making and profiling.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Functional Cookies: Enable personalized features and remember your preferences.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Track visitors across websites to display relevant advertisements.

9. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you
• To comply with legal requirements, enforce our policies, or protect our or others' rights, property, or safety
• In connection with a business transfer, such as a merger, acquisition, or asset sale

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside of the European Economic Area and choose to provide information to us, please note that we transfer the data to the European Economic Area and process it there.